You have accepted an exciting new job offer and are preparing for the next chapter in your career. Then, your current employer surprises you with a counteroffer—often a tempting mix of a higher salary or an upgraded title. What was once a straightforward decision now feels clouded with uncertainty. Do you stay or move forward with your new role?
While counteroffers can seem like a quick fix, they often come with hidden risks that could hinder your long-term success. Payments industry recruiters advise caution when considering staying after a counteroffer. Here’s why moving forward may be the better choice.
Core Issues Are Rarely Addressed
Most professionals begin job searches because they feel stuck, undervalued, or unfulfilled in their current role. While a counteroffer might address the financial aspect, it seldom resolves the deeper problems that led you to explore other opportunities.
Kathleen Houseman, a recruiter specializing in the payments sector, emphasizes this point. “People rarely leave jobs solely for money. They leave to grow, to feel valued, and to pursue environments that support their ambitions.” Accepting a counteroffer might provide temporary relief, but the root causes of dissatisfaction—such as a lack of growth or a poor work culture—are likely to persist.
Action Step: Reflect on why you started job hunting. Will staying truly resolve the issues, or will you find yourself back in the same position six months later?
For more insights into why professionals leave roles, explore this Harvard Business Review article on employee motivation.
Trust and Loyalty May Erode
Even if you decide to stay, your employer may begin to view you differently. Once you’ve expressed a desire to leave, doubts about your long-term loyalty can arise. This shift in perception could limit your access to future growth opportunities, promotions, or important projects.
Rick Kemp, a payments recruiter, emphasizes, “When an employee accepts a counteroffer, it can signal uncertainty about their commitment to the company. This often erodes trust and creates tension in the workplace.” Over time, this dynamic could hinder your ability to thrive in your current role.
The Benefits of Starting Fresh
A new role represents more than a paycheck—it is an opportunity to grow, learn, and broaden your horizons. The company offering you a position sees your potential and wants to invest in your success. Taking the leap could expose you to cutting-edge technologies, new responsibilities, and an expanded professional network.
“In the payments industry, staying competitive requires continuous learning and adaptability,” Kathleen Houseman notes. “A new role often comes with opportunities to develop skills and engage with forward-thinking leaders.” By embracing change, you position yourself for long-term career success.
Short-Term Gains vs. Long-Term Growth
While a counteroffer might provide an immediate salary boost, it is often a short-term fix rather than a step toward sustainable career growth. The new role may offer clearer paths for advancement, broader responsibilities, and the chance to achieve your professional goals.
Dexterous recruiters encourage candidates to think strategically. “A one-time raise from a counteroffer can feel rewarding, but it might delay or even prevent future promotions within the company,” says Rick Kemp.
Key Consideration when you receive a count: Look beyond the next six months. Will the new opportunity offer better growth prospects over the next five years?
For additional perspectives on career advancement and making smart career moves, check out this Forbes article.
Hidden Risks of Off-Cycle Raises
Counteroffers often come with off-cycle raises, which are issued outside the standard promotion schedule. While appealing in the moment, they can have drawbacks. Employers may use this as justification to delay future pay increases or promotions, stalling your career progression.
“Accepting an off-cycle raise can feel like a win,” Kemp explains. “However, it might lead to frustration when future financial growth slows or stops altogether.” The new role may provide a structured path for consistent growth and development.
Professional Perception Matters
Your decision can also influence how future employers view you. Accepting a counteroffer might make you appear indecisive or reluctant to commit, which could raise concerns during future interviews.
On the other hand, choosing the new role demonstrates confidence in your abilities and a clear focus on your career ambitions. It sends a strong signal to prospective employers that you are driven and forward-thinking.
Choose Your Path Wisely When Receiving a Counteroffer:
Your career decisions shape your future. While counteroffers can be tempting, they often come with risks that outweigh the immediate benefits. If your current role no longer aligns with your goals, a fresh start may be the best way to accelerate your growth and unlock your potential.
At Dexterous, we specialize in helping payments professionals make informed career choices. Whether you are navigating counteroffers or exploring new roles, our team is here to guide you every step of the way. Contact us today to take the next step in your journey.